Foreword : Trial by fire : my personal introduction to NLP -- Authors' note and appreciation -- Introduction : What you'll get out of this book -- Section 1 : It's all about you. Understanding how you think. What's going on in there? -- Managing your mind. Who's driving the bus? -- Living in "the zone". Whoa, is my brake on? -- Upgrading your self-concept. How'd things get this way? -- -- Section 2 : It's all about relationship. Making comfortable connections. How come we don't connect? -- More than "mind reading" other people. What's going on inside them for that to be true? -- Making your point easily. How can I help people understand what I mean? -- Creatively collaborating and resolving conflicts. How do we get from here to there? -- Maintaining your momentum with NLP. What's next? -- 21-day guide : the next steps to creating the person you want to be -- Afterword : a lasting legacy -- Common NLP terms -- References -- Acknowledgments -- Index. |