HD31.G763

Includes bibliographical references (p. [659]-682) and indexes

Managing and the Managers Job 1 Traditional and Contemporary Issues and Challenges 29 The Environment and Culture of Organizations 56 The Ethical and Social Environment 86 The Global Environment 115 The Multicultural Environment 145 Basic Elements of Planning and Decision Making 169 Managing Strategy and Strategic Planning 199 Managing Employee Motivation and Performance 433 Managing Leadership and Influence Processes 466 Managing Interpersonal Relations and Communication 497 Managing Work Groups and Teams 525 Basic Elements of Control 553 Managing Operations Quality and Productivity 582 Managing Information and Information Technology 612 Tools for Planning and Decision Making 641 Managing Decision Making and Problem Solving 232 Managing New Venture Formation and Entrepreneurship 257 Basic Elements of Organizing 288 Managing Organization Design 317 Managing Organization Change and Innovation 343 Managing Human Resources in Organizations 371 Basic Elements of Individual Behavior in Organizations 403 Notes 659 Answers to Test Preppers 683 Photo Credits 687 Name Index 689 Organization and Product Index 703 Subject Index 715 Copyright

Known for its cutting edge research and examples, Griffin's Management has helped hundreds of thousands of students prepare for careers in business. This highly successful program takes a functional approach to the process of management, with a focus on active planning, leading, organizing, and controlling. Ricky Griffin's straightforward writing style and well-researched in-text examples have made this book uncommonly student-friendly. The Ninth Edition has been significantly revised to reflect the most recent issues that managers face, with a new and enhanced focus on the service sector, ethics, global management, and information technology. Additionally, the text integrates issues such as the balance of theory and practice and uses examples based on small companies and non-profit organizations to underscore the idea that management is not simply confined to large businesses.