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Part I Contemporary Issues in Tourism and Hospitality in Conflict-ridden Destinations 2 Tourism and conflict: A framework for examining risk versus satisfaction RICHARD BUTLER 3 Tourism, border disputes and claims to territorial sovereignty DALLEN J. TIMOTHY 4 The attitudes of the Dutch Market towards safety and security RAMI K. ISAAC 5 Building destination resilience through community and organizational resilience GIRISH PRAYAG Part II Tourism and Hospitality in Conflict Situations 6 On killing the "toured object": Anti-terrorist fantasy, touristic edgework and morbid consumption in the illegal Settlements in West Bank, Palestine RODANTHI TZANELLI AND MAXIMILIANO E. KORSTANJE 7 Tourism as a tool for peace? Between the lines – Thandaung Gyi in Kayin State, Myanmar NICOLE HAEUSLER, ZIN MAR THAN AND FRAUKE KRAAS 8 Tourism in Chilas, Pakistan: A destination under crises. TAZAYIAN SAYIRA AND HAZEL ANDREWS 9 The moderation effect of branding on destination image in a crisis-ridden destination, Zimbabwe JORAM NDLOVU AND FARAI CHIGORA 10 Dystopian dark tourism, fan subculture and the ongoing Nakba in Banksy's walled Off heterotopia JAMIL KHADER 11 The PEGIDA movement and social conflict in Dresden, Germany: An investigation of the impacts of far right populism on tourism in Europe ERDINا اAKMAK AND LAURA GORLERO Part III Tourism and Hospitality in Post-conflict Destinations 12 Memorial entrepreneurs and dissonances in post-conflict tourism NAEF PATRICK 13 Taking tourism matters into own hands: Phoenix tourism in Moravia, Medellيn, Colombia ANNE MARIE VAN DE BROECK 14 Narrating the Scars of Sarajevo: Reminiscent Memories of War and Tragedy in the Landscape NICHOLAS WISE 15 Bangkok street food - conflicting visions of modernity RAY BOLAND 16 Post-conflict tourism development in Northern Ireland: moving beyond murals and dark sites associated with its past STEPHAN BOYD 17 Visitor-host encounters in post-conflict destinations: The case of Cyprus ANNA FARMAKI Part IV 18 Conclusion: Reflections and future perspectives on conflict-ridden destinations: by the editors List of figures 2.1 Stages and types of conflict zone 2.2 Framework of pre-during and post conflict 4.1 Importance of safety and gender 4.2 Importance of safety and children 4.3 Safety issues when booking a holiday and age 4.4 How important do you consider safety information provided by the destination you are visiting. 4.5 Tour Operators and information on safety issues 4.6 Travelling with tour operators safer than any channel 4.7 Tour operators expertise and travelling with children 4.8 Cross tabulation with Respondents who have children and travelling with tour operators 5.1 Different types of resilience that inform destination resilience 7.1 Geography of Thandaung Gvi 7.2 Structure of the Thandaung Gyi Tourism Development Working Group (TTDWG) 7.3 Advice for a safe stay in Thandaung Gyi **** 7.4 Tourism assets of Thandaung Gvi 9.1 Trends affecting Zimbabwe tourism marketing performance 9.2 Zimbabwe historical tourism receipts 10.1 Walled Off hotel 10.2 Walled Off hotel room type 16.1 Wider macro political, economic, social and technological environment 17.1 Type of visitors-host encounters List of tables 3.1 Conflict and tourism in the India-Pakistan borderlands and the South China Sea 4.1 Preventive measures and mean 7.1 International arrivals into Myanmar by entry points 2010-2017 7.2Objectives of TTDWG (Peace Nexus et al. 2016: 9) 7.3Goals that need to be achieved for successful stakeholder processes and achievements in Thandaung Gyi 8.1 Travel and Tourism: economic statistics of Pakistan (adapted from WTTC, 2018) 11.1 Fieldwork overview and primary data collection 16.1 Destination change over time: pre-conflict to post-conflict List of contributors Hazel Andrews Liverpool John Moores University, UK Ray Boland Breda University of Applied Sciences, The Netherlands Stephan W. Boyd Ulster University, Northern Ireland Richard W. Butler Emeritus Professor, Strathclyde University, Glasgow and visiting professor Breda University of Applied Sciences, The Netherlands Anne Marie van de Broeck KU Leuven, Belgium & Instituciَn Universitaria Colegio Mayor de Antioquia, Medellin., Colombia Erdin? ?akmak Centre for Sustainability, Tourism and Transport, Breda University of Applied Sciences, The Netherlands Farai Chigora University of KwaZulu-Natal, Graduate School of Business, Durban, South Africa Anna Farmaki Cyprus University of Technology, Cyprus Laura Gorlero, Independent researcher Nicole Haeusler, Nicole Haeusler, Honorary Professorship, University of Sustainable Development Eberswalde, Germany Rami K. Isaac Centre for Sustainability, Tourism and Transport, Breda University of Applied Sciences, The Netherlands Jamil Khader Bethlehem University, Palestine Maximiliano Korstanje University of Buenos Aires, Argentina Frauke Kraas University of Cologne, Germany Joram Ndlovu, University of KwaZulu-Natal, School of Social Sciences, Howard College, Durban, South Africa Naef Patrick University of Genève, Switzerland Girish Prayag University of Canterbury, New Zealand Tazayian Sayira Independent researcher Zin Mar Than University of Cologne, Germany Rodanthi Tzanelli University of Leeds, UK Dallen Timothy, Arizona State University, USA Nicholas Wise Liverpool John Moores University, UK

Tourism and Hospitality in Conf lict-Ridden Destinations provides insight into the various types of current and post-conf lict destinations worldwide and the steps that might be taken to transform them into future tourist destinations. Through both a conceptual and demonstrative approach, this book examines the steps destination management organizations as well as destination marketers need to take in order to improve their image in the eye of potential tourists. It also questions the extent to which tourism can alter the image of a destination and the possible destination marketing strategies that can be undertaken. Analysis of a wide selection of international case studies in countries ranging from Palestine to Myanmar to Northern Ireland provides a thorough and far-reaching academic study. Written by an international and multidisciplinary team of leading academics, this book will be of great interest to students, researchers and academics in the tourism as well as development studies disciplines.