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Giving Effective Feedback : check in regularly , handle tough conversations , bring out the best / Harvard Business Review

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رقم التسجيلة 8744
نوع المادة book
ردمك 9781625275424
رقم الطلب

HF 5549.5 .C6 G577

هيئة Harvard Business Review
العنوان Giving Effective Feedback : check in regularly , handle tough conversations , bring out the best / Harvard Business Review
بيانات النشر Boston, Massachusetts: Harvard Business Review Press, 2014.
الوصف المادي 96 P
بيان السلسلة 20 Minute Manager
المحتويات / النص


Why feedback matters --
What makes feedback effective? --
Overcoming your fear of giving feedback --
Choosing when to give feedback --
Identify the right situations --
Time the feedback --
Conducting a feedback discussion --
Plan the interaction --
Initiate the exchange --
Engage in dialogue --
Developing an action plan --
Specify next steps --
Follow up --
Handling difficult feedback situations --
Dealing with noncommunicators --
Managing potentially volatile encounters --
Giving feedback to high performers --
Giving corrective feedback to your boss --
Creating a receptive climate for feedback --
Make feedback a priority --
Give positive feedback publically --
Empower everyone.
المستخلص

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:

  • Choosing the right time to talk
  • Engaging in productive dialogue
  • Helping both star and struggling performers
  • Developing a plan for effective follow-up


    Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business

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    المواضيع Communication in personnel management
    Interpersonal communication
    Communication in management
    Supervision of employees
    Problem employees
    Feedback (Psychology)